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Privacy Policy

Approved Inspector Services (AIS) is committed to protecting the privacy and security of your personal information.

Data Controller

The information you provide will be used by Approved Inspector Services Ltd (AIS) as the Data Controller under the General Data Protection Regulation and UK Data Protection Legislation to process your services.

We process your data in accordance with the General Data Protection Regulation (GDPR) and UK privacy legislation.

About us

AIS is a multi-disciplinary chartered surveying privately owned practice operating in England and Wales. Its primary role is to provide Building Regulation compliance services for residential, commercial and transport infrastructures.

The information we collect and how we use it

By using our services you are agreeing to have your personal information collected by us this includes:

We gather this data when you phone, write or email us through:

We gather this information to allow us to process your application. We may also wish to provide you with information about events and regulation changes / updates we think may be of interest to you.

Job Applicants

If you apply to work at AIS, we will only use the information you give us to process your application and to monitor recruitment statistics. If we want to disclose information to someone outside of AIS, for example if we need a reference, we will tell you beforehand, unless we are required to disclose this information by law.

If you apply for a job opportunity we will also collect information so we can assess your suitability for the role. If you are unsuccessful in your job application, we will hold your personal information for a maximum of six months after we’ve finished recruiting the post you applied for. After this date we will destroy or delete your information. If you begin employment with us, we will put together a file about your employment. We keep the information in this file secure, and will only use it for matters that apply directly to your employment. Once you stop working for us, we will keep this file according to our record retention guidelines.

Your rights and accessing your personal data held by AIS

You have a right to be ‘forgotten’ by AIS. This will involve us identifying and deleting all data held about you by us and any suppliers we use to provide services to you and process our data, where this does not affect AIS’s ability to comply with applicable legal, tax or accounting requirements.

You have a right to ask for copies of the personal information we hold about you, and details of how we use that information. If there are any discrepancies in the information we provide, please let us know and we will correct them.

We will require photographic proof of your identity before providing you with details of any personal information we may hold about you. We will charge £10 to cover the administration costs involved in providing you with a copy of your information. We will always acknowledge your request within 30 working days and respond as fully as possible within one month of receipt.

Condition for Processing Personal Data

Most often, it is necessary for us to process your personal data under the GDPR:

  1. As a task carried out in the public interest as necessary for statutory compliance interest reasons.
  2. Where there is a legal obligation for us to process your data.
  3. Where we are performing a contract, delivering our services.

A delay in you providing the information requested may result in a delay in providing appropriate AIS services.

How long do we keep your information?

We will only hold your information for as long as is required by law, generally up to a longstop of 15 years for Building Regulation compliance certification. We may also anonymise (take out details that identify you) some data you provide to us to ensure that you cannot be identified and use this for national statistical analysis of data to allow AIS to meet its compliance requirements, i.e; the recording of new Housing starts and Completions.

Your data is stored on secure cloud UK based servers and in secure off-site archive stores and will not be transferred outside of the European Economic Area.

Keeping us updated

If you change any of your personal information you have provided to AIS please inform us so we can update and keep accurate records by emailing


By giving us your personal information, you consent to us collecting and using that information in the ways that we describe in this privacy policy and / or that you have specifically consented to. Where we need your consent, we will always ensure that you are as fully informed as possible at the time on what we do with your information, with whom it may be shared and how long we will keep it. This is in line with the requirements of the relevant legislation. You can alter your preferences or withdraw your consent at any time by emailing us at the address below.


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Further Information

Should you have any queries regarding this Privacy Notice, about AIS processing your personal data or wish to exercise your rights contact our Data Protection Officer on or write to us at 14 Berkeley Street, London, W1J 8DX.

Changes to this Privacy Policy

Any changes to this privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to this privacy policy.